Field Specialist, GTA East - Jobs in Whitby, ON - 102408

Loblaw Companies Limited
Job Summary
  • Skills N/A
  • Job Type
    Full Time
  • Salary
  • Telecommuting

Job Description

200 Taunton Rd W, Whitby, Ontario, L1R3H8
Presidents Choice Bank is a wholly-owned subsidiary of Loblaw Companies Limited (LCL) and was established to promote Presidents Choice Financial services offered by strategic partners in all regions of Canada. PCF has grown to over 3 million customers earning millions in better interest rates, free groceries and other rewards. It operates in the following segments:

Mastercard : The Presidents Choice Financial Mastercard is offered and operated by Presidents Choice Bank.
Insurance : Home and auto insurance, travel and pet insurance are offered through affiliates and relationships with several insurance companies.
PC Services , which includes PC Financial Insurance, The Mobile Shop, Prepaid Cell Phones Express and gift card businesses, is a new business in growth mode.
PC Optimum : All PCF customers have the opportunity to earn PC Optimum Points that can be earned and redeemed in all LCL stores.
Loblaws Inc. is a wholly-owned subsidiary of Loblaw Companies Limited (LCL). LCL is Canadas food and pharmacy leader, with a network of corporate and independently- operated stores in communities across the country, employing close to 200,000 Canadians. PCF is an important business unit within LCL that manages and develops products and service programs to improve the customer experience, maximize value, and provide a platform to enhance customer insights and relationships. PCFs vision is to provide superior value financial products to consumers.

The Field Specialist is responsible for working with our 3rd party sales agencies to ensure operational excellence, achieving sales and profitability targets, optimizing customer engagements ensuring best in class customer service, driving operational excellence, ensuring all compliance controls and processes are successfully executed. In addition to working closely with the 3rd party sales reps and managers, the Field Specialist will be the primary relationship manager with LCL and SDM stores managers in their region.

What Youll Need:
Execute and drive regional KPIs on compliance, sales, schedule adherence for 3rd party sales agencies
Work closely with agency field management to monitor and develop action plans for KPIs
Key contact for store relationships with Manager, Asst Manager & Front-end Manager on program
Execute Rep Mystery shopping & tracking
Execute and augment in field training of 3rd party agencies
Execute on agency SOP (standard operating procedures) adherence
Regularly meet with store and district manager counterparts at 3rd party sales agencies, Loblaws, Shoppers Drug Mart
Foster a positive working relationship between 3rd party agency sales representatives and LCL/SDM store employees

What Youll Do:
University Degree/College Diploma in Business or Finance or equivalent experience
Strong relationship management skills
Results orientation and time management skills
Strong creative, problem solving and analytical skills
Demonstrated ability to produce desired results by motivating and building an engaged team
Extensive travel required throughout the district; valid drivers license required

Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Number of Openings:
PC Financial recognizes Canadas diversity as a source of national pride and strength. We have made it a priority to reflect our nations evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.

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