Highway Fleet Dispatcher
The Fleet Dispatcher (FD) will execute the day to day activity of their assigned driver fleet. This includes monitoring of the fleet, accurately distributing, receiving and updating information. The FD is responsible for identifying and participating in the resolution of issues relating to day to day activity of the driver. The FD must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.
This involves the transmitting and receiving of all information relevant to the driver performing his/her duties within the Company and customer requirements.
The handling of all driver related satellite messages or calls within assigned and overflow queues.
Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel
Our ideal candidate will possess the following qualifications
You must have dispatch experience in order to be considered for this role
Dedicated experience providing customer service in a similar work environment
Well organized, an excellent communicator and have a keen sense of timeliness
Demonstrated attention to detail, communication, problem solving and planning abilities
Ability to multitask and to thrive in a fast-paced environment
Excellent interpersonal and communication skills
Proven analytical and critical thinking skills
Excellent problem solving abilities
This position is subject to a modified 4 on 4 off schedule, 05:00 - 17:00.
To learn more about the career opportunities at Bison, please visit our blog and watch a short video: https://blog.bisontransport.com/the-people-behind-the-move
Corporate Wellness Program & on-site fitness facility*
Internal training through our Learning & Development Department
Companywide career growth opportunities
Corporate Lunches and Cultural Celebrations
Develop meaningful relationships with our open-door policy across the organization
Celebrating 50 years in Business
Named as Canadas 10 Most Admired Corporate Cultures
Active in giving back through Corporate Social Responsibility and Charitable Giving
Committed to environmental sustainability
Bison Transport is committed to Diversity and Inclusion in the Workplace
Please submit your resume in MS Word or PDF format and apply today!